A growing number of Veterans are using both VA and non-VA health care providers. Delivering comprehensive, quality health care for these Veterans is often dependent upon the coordination and integration of VA health care with local and private sector health care systems. However, our work with both VA and non-VA providers has shown that many of these critical relationships are underdeveloped. Improving relationships between VA and private health care systems by enhancing communication and coordination, as well as identifying dual use in Veteran populations, is crucial for improving health outcomes and avoiding potential pitfalls in care of rural and highly rural Veterans. To help facilitate this communication and coordination, the Veterans Rural Health Resource Center - Central Region developed the Co-Managed Care Toolkit based on input from VA providers and staff, non-VA providers, and Veterans.
This toolkit addresses the most common knowledge and communication gaps found in the care of dual use Veterans. The toolkit can be used in a general format by non-VA providers or customized to each VA facility as a method for VA health care teams to reach out to non-VA health care teams. The toolkit is meant to not only address common informational barriers to care but also to help facilitate the act of reaching out to other providers to help create a more comprehensive care network for our rural Veterans.
Have a question or comment? Please contact Ashley Cozad.
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